Securus Technologies Efforts to Improve Communication in Jails

Securus Technologies joined the communication industry and tailored their services for prisons. The company is the leading provider of communication technologies in North American jails. It built its name across the area because of its capacity to provide high-quality packages at a reasonable rate. Today, the organization serves more than 3,450 reformatories and over 1,200,000 inmates. The service provider makes sure that calls to and from prisons is clear and safe.

 

Smith Eric, Securus Technologies CEO, provides satisfying products and excellent customer experience. They have their headquarters in Dallas where central operations of the company take place. Their services help detectives and law enforcers to get information from conversations made between an inmate and their friends or relatives. They offer public information, product inspection, information management, inmate self-service, communication, investigation, biometric analysis, emergency response, and incident management.

 

Customer Response

 

Securus Technologies is a famous provider of civil and criminal solutions for correction, investigations, and public safety. Clients gave feedback about how the company met their demands. The users include lawmakers, court officials, and detectives. Smith Eric revealed that secures develops a new product to match the changing market preference. It will be easy to solve any new crime coming up due to the availability of the system. It was an ideal way of preventing criminal acts from taking place. The many calls and emails from the premises they serve show that the market accepted the product well.

 

Officials record all conversations made via electronic mails or phone calls. They have translating applications to make sure they capture everything in a discussion regardless of the language used. The reason behind recording is to gather evidence and use it against the convict to build a case. The technology growth contributed positively to communication in correction facilities. The product also benefits the prisoner since they can connect with family and former workmates.

 

Devoted Staff

 

Securus Technologies hire professionals to work in their departments. They also invite prospective clients, potential investors, and competitors to their headquarters to learn about how they operate and the systems used. Their excellent services give them an advantage over their competitors.